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Frequently Asked Questions

Get your burning questions answered here or reach out to us with your queries.

How much does this cost?

The cost varies depending on the type of services. There are no hidden fees. Please visit the DM Marketplace to view the available services and costs.

What is the service request turn-around time?

We delivery work within 7 days of receiving your word order and your brand elements whenever necessary. However, each service has a different turn-around time from 24 hours to 7 days. Please refer to the DM Marketplace to see the average turn-around time for each service or contact your assigned AE.

Do you have a refund policy?

You can read our refund policy by visiting the bottom of this page where you'll find links to our legal pages.

Are you hiring marketing and tech staff?

Yes, we are always looking for talented marketing and tech staff. If you'd like to apply for our open positions, please visit our careers page.

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